Technical Support Services

Our goal is keep your equipment operating at peak performance 24/7/365, and we achieve this through superb responsiveness and service quality. Medtronic Navigation’s Technical Support Specialists will work with each of your facility’s departments to ensure satisfaction. This partnership assures the best possible clinical service for you and is enabled through a variety of technical support services, including:

• 24/7/365 Remote Technical Support - Our phone support, coupled with remote data transfer, gets you the help you need, when you need it. This team also offers repair consultation, replacement part ordering and service scheduling.
• Equipment Repair/Services - These services include on-site consultation, remote diagnostics and annual preventative maintenance inspections for JCAHO and other quality assurance purposes - everything needed to ensure the safety and efficacy of your Medtronic Navigation systems.
• Equipment Warranty - a valuable one-year guarantee for your equipment whereby covered components are expeditiously replaced at no charge to you.

To learn more about Medtronic Navigation's technical support options, please contact us.